SHIPPING AND RETURNS
Shipping Policy
At Thatcher Jas, our team takes utmost care in packaging your furniture to ensure it reaches you in the best condition. For pick up details please contact us.
We also offer a delivery service where our team will deliver your furniture, assemble it and remove all the packaging materials. Additional charges apply for this service.
For shipping outside Melbourne, please contact us for a quote.If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
Return & Exchange Policy
We take great pride in our craftsmanship and stand behind our products. If for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return or exchange.
All returns must be in their original condition and packaging.
If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.